Terms of service

Last updated: 9 November 2026

These terms govern the use of the CookieDoo service at app.cookiedoo.net, its banner script and its guide. By creating an account or using the service you accept them on behalf of yourself and the business you represent.

1. Who provides the service

CookieDoo is provided by 2ΠΙΞ Ο.Ε. (2pix General Partnership), Ekavis 6, 175 64 Palaio Faliro, Athens, Greece, VAT number EL801872902, General Commercial Registry (G.E.MI.) number 164948803000, e-mail [email protected] ("we"). For help with the service write to [email protected].

2. The service

CookieDoo helps website owners ask their visitors for cookie consent and keep proof of it. It includes the consent banner, blocking of scripts and cookies until consent, Google Consent Mode, scans of your website that list its cookies, a record of your visitors' consents, and the portal where you manage all of this. What each plan includes is shown on our pricing and in the portal.

The service is meant for businesses and professionals. You must be at least 18 years old and able to bind the business you sign up for.

3. Your website stays your responsibility

CookieDoo is a tool, not legal advice. You decide how your banner looks, which rules apply in which countries, which cookies belong to which category and which scripts you mark for blocking. You are responsible for your website's compliance with the laws that apply to it, including the GDPR, the ePrivacy rules and US state privacy laws, and for installing the script as described in the guide. Our scans find what a visitor's browser sees on the pages we visit; they cannot guarantee that every cookie or tracker on your website is found or classified correctly.

4. Your account

• Give correct details and keep your password safe. You are responsible for what happens in your account, including the actions of the team members you invite.
• Add only domains that you own or are allowed to manage. A domain must be verified before its banner is published.
• The account's Owner can close it at any time from the portal. What happens to the data then is described in our privacy policy and the data processing agreement.

5. Plans, trial and payment

• Free plan: free of charge, with the limits shown for it, and the "Powered by CookieDoo" link in the banner.
• Paid plans are charged per domain, monthly or yearly, in advance. Prices are shown before you pay; VAT or similar taxes are added where they apply. Business customers in the EU with a valid VAT number are charged without Greek VAT under the reverse-charge rules.
• Trial: the Pro trial lasts 14 days and needs no card. If no card is added by then, the domain returns to the Free plan; nothing is charged.
• Payments are handled by Stripe. By subscribing you authorise the recurring charges of your plan until you cancel.
• Plan limits: if your website outgrows its plan (for example its pages), we scan up to the limit and tell you. We never move you to a higher plan or charge you more without your action, and your banner keeps working.
• Changes during a period: when you change a domain's plan or remove a paid domain, the difference is credited or charged pro rata on the next invoice.
• Cancellation: you can cancel at any time in the portal (Subscription → Card, invoices and cancellation). The plan stays active until the end of the period already paid; payments already made are not refunded, except where the law requires it.
• Failed payments: Stripe retries the payment for a few days. If it still fails, the domain returns to the Free plan; its banner keeps working.
• Price changes are announced by e-mail at least 30 days in advance and apply from your next billing period. You can cancel before then.

6. Acceptable use

You may not use the service to break the law or the rights of others; to scan websites you are not allowed to manage; to send our script or API more requests than normal use of a website creates, or to probe, overload or work around their security and limits; to copy, resell or reverse-engineer the service, except where the law allows it; or to mislead visitors about how their data is used.

7. Availability and changes to the service

We work to keep the service available and fast, but it is provided without a guaranteed uptime. We may need short maintenance breaks and will try to schedule them at quiet hours. We develop the service continuously and may change or remove features; if a change removes something important that you pay for, we will tell you in advance and you may cancel.

8. Personal data

How we handle the personal data of our customers and of visitors of our websites is described in the privacy policy. For the consent records of your website's visitors, you are the controller and we are your processor; our data processing agreement is part of these terms and applies automatically.

9. Intellectual property

The service, its software, design and texts belong to us or our licensors. While your account is active you may use the service and install the script on your domains. Your banner texts, settings and data remain yours; you allow us to use them only to provide the service. The names of cookies that our scans find, without any personal data, may be used to improve our cookie database for all customers. Parts of the cookie database come from the Open Cookie Database (Apache License 2.0).

10. Liability

We are liable without limit for intent and gross negligence, and for injury to life, body or health. Otherwise, to the extent the law allows:

• we are not liable for indirect or consequential loss, lost profit, lost data that you could have exported, or fines and claims that result from how you configured or used the service;
• our total liability in any 12 months is limited to the fees you paid for the service in those 12 months, and to €100 for accounts that paid nothing.

You will hold us harmless from claims of third parties that result from your use of the service in breach of these terms or of the law.

11. Suspension and termination

We may suspend a domain or an account if it seriously or repeatedly breaks these terms, puts the service or others at risk, or if the law requires it. Where possible we warn you first and give you time to fix the problem. You may stop using the service and close your account at any time.

12. Changes to these terms

We may update these terms. Important changes are announced by e-mail at least 30 days before they apply; if you do not agree, you can close your account before then. The date at the top shows the current version.

13. Law and courts

These terms are governed by Greek law. The courts of Athens have jurisdiction, unless mandatory law gives you another forum. If the Greek and the English text differ, the Greek text prevails.